Navigating the Knowledgebase
Cursor over the top two tabs on the left to find information on how to use our site and on late tax filing in general. The Tax Related Questions entry offers comprehensive answers to general tax questions along with extended definitions of various tax terms. You can also navigate to your home state website or the IRS using the IRS & State Web Access tab at the bottom.
Other Support Options
If you cannot find the answers you seek in the knowledgebase, you can contact us for personal assistance from one of our tax professionals. We are available during regular business hours Monday through Friday by phone, email, or live chat. To contact us, please go to our support page.
If you have questions after you have submitted your tax return, sign in to your account and leave us a message in the Contact Us section of your Status Page.