Live support & knowledgebase

We want to ensure that your taxes are done quickly and accurately. When you log in to our tax application, you will see how easy it is to navigate our site with our easy to use help links. We are committed to serving you in the best possible way. If you have any questions or concerns regarding your taxes, please e-mail us.

You may also contact our LIVE HELP TEAM.
You must log in during our BUSINESS HOURS to take advantage of this feature:

M-F 10 AM - 5 PM (EST) excluding holidays.

Late filings lead to all sorts of unusual tax issues, which is why PriorTax offers instant online tax help from qualified tax experts. To help solve your tax problems, we've compiled an extensive database of information that taxpayers might find helpful. This includes not only information that help you fill out your tax return – definitions of terms, common tax problems – but sources for more in-depth support from each state's department of revenue.

In case your tax issue isn't covered in our main FAQ, we also offer live online tax help during business hours. Our experienced tax professionals will quickly address your tax problems, and help you quickly resolve any other issues you might have.

Our multi-layered approach to tax help lets us provide multiple sources of information to users. Our Frequently Asked Questions (FAQ) section lets taxpayers find out what common problems others have found (and solved).

We also provide a complete list of tax forms supported by PriorTax, from Schedule A to 1040-EZ.

In addition, PriorTax is happy to clear up confusion by translating obscure or tricky tax terminology into everyday language.

We offer a complete list of common tax-related questions and answers, cover who should file, how to deal with moving, dependent issues, and state-by-state coverage of income tax rules.

If our on-site tax help system doesn't have the information you're looking for, we're able to point you in the right direction for a more detailed look, with a comprehensive directory of state and federal tax authorities.

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Mailing address:
PriorTax.com
380 Lexington Ave. 17th Floor
, New York, NY 10168