Learn how to use the PriorTax.com website
| |
-
Is my information secure on your site?
Yes – absolutely. We understand and value how critical your personal information is, in the wake of escalating personal identity theft. Keeping your data secure is one of our highest priorities. That's why we have not compromised in the security aspects of our website. We have secured our entire site with VeriSign's Secure Sockets Layer (SSL) encryption that ensures secure e-commerce and communication. We make every possible effort to ensure that your information is completely secured from any possible internet threats.
|
|
|
|
|
-
How do I use your website?
It's simple. Log into to our secure server using your unique user ID and password. Answer the questions in our simple, easy-to-understand interview. Our intelligent software will select the tax forms you need, do all the calculations, check for errors or missing information, and help you to file your return.
|
|
-
Do I have to finish my return in one session?
No. You may go through the program at your own pace. The information you enter is stored by clicking "Save & Go" in the lower right corner of each page. You can exit and reenter as you choose, and start back where you left off.
|
|
-
Is there free help available while I'm preparing my return?
Yes, free help is available within the Help/Advice section . Our comprehensive FAQ/Knowledgebase section provides answers for a broad range of topics related to our site and general tax-related support. You can also e-mail our support team at contact@rapidtaxservice.com with your questions related to product use and technical support.
|
|
-
Will I be able to make changes to the information that I have entered?
If you catch your mistake right away, just change the information in the appropriate box. If you realize that you have made an error on a previous page, click the Back button on the lower left corner of the current page to return to the appropriate page and make the corrections there.
|
|
|
|
|
|
|
|
-
How long will it take to complete my return?
It takes typically between 10-20 minutes to complete a simple tax return but the amount of time you spend will depend on your tax situation. Of course, you may work at your own pace. You can come back to your return whenever it's suitable for you. Also, you'll save time because our easy-to-use, state-of-the art, proprietary software asks some basic questions and pulls out relevant forms so that you won't have to do calculations or figure out which forms to use.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| | |