Form W-2G: The payer's EIN must match what is on file with the IRS.
Fix #1: To update the payer EIN, you can sign into your PriorTax account and follow the on-screen instructions. Resubmit for filing.
Fix #2: The payer may have provided the incorrect EIN. You can contact them directly to find out what the correct EIN is. Make the correction on your PriorTax rejection status page and resubmit your return for filing.