PriorTax | IND-031-01


Your prior year PIN, electronic filing PIN, or the prior year AGI amount in the return must match what the IRS has on file in the e-file database.


Fix #1: Sign into your PriorTax account and make sure the PIN or AGI entered is correct. If not, then make the update right from your rejection status page. Resubmit return for filing.


Fix #2: Sign into your PriorTax account and follow the instructions provided on your rejection status page to complete Form 8879 to file your return.


Fix #3: You may need to paperfile your tax return this year to obtain an AGI or PIN for next tax year. You can sign into your PriorTax account to print, sign, and mail your return to the IRS.



  • Enter zero for your AGI amount.