Form 8862 must be present in the return. The IRS e-file database indicates that the taxpayer must file Form 8862 in order to claim the Earned Income Credit (EIC) after disallowance.
Fix #1: Sign into your PriorTax account and follow the on-screen instructions. You may be asked to complete additional information so that a Form 8862 can be prepared to resubmit with your return for filing.